Shipping Policy

We deliver to most of residential and business addresses Australia wide. However, there are certain regions that we are unable to send to including overseas or to Australian islands off the mainland except for Tasmania. Depending on your location, the final shipping cost will be calculated upon checkout.

No PO boxes or parcel lockers due to the large dimensions.

DXRacer AU provides FREE SHIPPING for any orders with Gaming Chairs or Gaming Desks in VIC, Brisbane Metro, Sydney Metro, Adelaide Metro & Canberra^.

We are unable to accommodate custom requests for deliveries, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location. Any such requests will have to be arranged by the customer directly with freight carriers after placing the order.

Our warehouse is based in Melbourne and orders usually take up to 2 working days to be processed. When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. Orders will take between 2 - 10 business days to arrive, depending on your destination and shipping method. 90% of our orders are delivered within 2 - 4 working days. Exceptions include regional areas and stock availability.

SHIPPING FEE CALCULATION

For the small accessories & modular parts, we choose Australia Post for the delivery.

For Gaming Chairs & Desks, we work with Direct Freight Express for delivery.

Shipping costs vary depending on the destination. The following table provides shipping information. You can see the estimated cost in your shopping cart and the final price at checkout.

 

Zone (See Delivery Zone*)

Shipping Cost

Zone 1

Free Shipping

Zone 2

$38 per item

Zone 3

$60 per item

Zone 4

$150 per item

 

*Please note: The extra freight might be applied on some remote areas.

In case of unsuccessful delivery for large items, courier will leave a card, and the parcel will be placed in a nearby Post office or returned to a nearby processing center for you to pick it up. Please note that couriers will be charging a card-leaving fee. In the event that this happens, please note that customers will be billed for this fee. 

If you have both large and small items in your shopping cart, the shipping fee will be automatically superimposed.

DELIVERY ZONE*

DXRacer AU delivery zones are determined by the serviceability of our courier companies' distribution centers.

The delivery zone has been classified as zone 1, 2, 3 and 4 to improve the alignment of available delivery services to geographic areas. To determine the zone of your postcode & suburb, please refer to the below information.

Zone 1: Enjoy Free Shipping Orders for Gaming Chair/Desk*

All orders are Free Shipping in VIC (except accessories & modular parts)

Sydney Metro: 2000, 2001, 2002, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046, 2047, 2048, 2049, 2050, 2052, 2055, 2057, 2059, 2060, 2061, 2062, 2063, 2064, 2065, 2066, 2067, 2068, 2069, 2070, 2071, 2072, 2073, 2074, 2075, 2076, 2077, 2079, 2080, 2081, 2082, 2083, 2084, 2085, 2086, 2087, 2088, 2089, 2090, 2091, 2092, 2093, 2094, 2095, 2096, 2097, 2099, 2100, 2101, 2102, 2103, 2104, 2105, 2106, 2107, 2108, 2109, 2110, 2111, 2112, 2113, 2114, 2115, 2116, 2117, 2118, 2119, 2120, 2121, 2122, 2123, 2124, 2125, 2126, 2127, 2128, 2129, 2130, 2131, 2132, 2133, 2134, 2135, 2136, 2137, 2138, 2139, 2140, 2141, 2142, 2143, 2144, 2145, 2146, 2147, 2148, 2150, 2151, 2152, 2153, 2154, 2155, 2156, 2157, 2158, 2159, 2160, 2161, 2162, 2163, 2164, 2165, 2166, 2167, 2168, 2170, 2171, 2172, 2173, 2174, 2175, 2176, 2177, 2178, 2179, 2190, 2191, 2192, 2193, 2194, 2195, 2196, 2197, 2198, 2199, 2200, 2203, 2204, 2205, 2206, 2207, 2208, 2209, 2210, 2211, 2212, 2213, 2214, 2216, 2217, 2218, 2219, 2220, 2221, 2222, 2223, 2224, 2225, 2226, 2227, 2228, 2229, 2230, 2231, 2232, 2233, 2234, 2555, 2556, 2557, 2558, 2559, 2560, 2563, 2564, 2565, 2566, 2567, 2745, 2747, 2748, 2749, 2750, 2751, 2752, 2753, 2754, 2755, 2756, 2757, 2758, 2759, 2760, 2761, 2762, 2763, 2765, 2766, 2767, 2768, 2769, 2770,

Canberra: 2600, 2601, 2602, 2603, 2604, 2605, 2606, 2607, 2608, 2609, 2611, 2612, 2614, 2615, 2616, 2617, 2618, 2619, 2620, 2900, 2902, 2903, 2904, 2905, 2906, 2911, 2912, 2913, 2914,

Adelaide Metro: 5000, 5001, 5005, 5006, 5007, 5008, 5009, 5010, 5011, 5012, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5020, 5021, 5022, 5023, 5024, 5025, 5031, 5032, 5033, 5034, 5035, 5037, 5038, 5039, 5040, 5041, 5042, 5043, 5044, 5045, 5046, 5047, 5048, 5049, 5050, 5051, 5052, 5061, 5062, 5063, 5064, 5065, 5066, 5067, 5068, 5069, 5070, 5071, 5072, 5073, 5074, 5075, 5076, 5081, 5082, 5083, 5084, 5085, 5086, 5087, 5088, 5089, 5090, 5091, 5092, 5093, 5094, 5095, 5096, 5097, 5098, 5106, 5107, 5108, 5109, 5110, 5111, 5112, 5113, 5114, 5115, 5125, 5126, 5127, 5158, 5159, 5160, 5161, 5162, 5164, 5165, 5166, 5950,

Brisbane Metro: 4000, 4001, 4002, 4003, 4004, 4005, 4006, 4007, 4008, 4009, 4010, 4011, 4012, 4013, 4014, 4017, 4018, 4019, 4020, 4021, 4022, 4025, 4029, 4030, 4031, 4032, 4034, 4035, 4036, 4037, 4051, 4053, 4054, 4055, 4059, 4060, 4061, 4064, 4065, 4066, 4067, 4068, 4069, 4070, 4072, 4073, 4074, 4075, 4076, 4077, 4078, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4111, 4112, 4113, 4114, 4115, 4116, 4117, 4118, 4119, 4120, 4121, 4122, 4123, 4124, 4125, 4127, 4128, 4129, 4130, 4131, 4132, 4133, 4151, 4152, 4153, 4154, 4155, 4156, 4157, 4158, 4159, 4160, 4161, 4163, 4164, 4165, 4169, 4170, 4171, 4172, 4173, 4174, 4178, 4179, 4300, 4301, 4500, 4501, 4502, 4503, 4504, 4505, 4508, 4509

Zone 2 Shipping Cost: $38 Per Item

Zone 2 Shipping Cost: $38 Per Item 

Gold Coast: 2485, 2486, 4205, 4207, 4208, 4209, 4210, 4211, 4212, 4213, 4214, 4215, 4216, 4217, 4218, 4219, 4220, 4221, 4222, 4223, 4224, 4225, 4226, 4227, 4228, 4229, 4230

Tasmania: 7000, 7001, 7002, 7004, 7005, 7006, 7007, 7008, 7009, 7010, 7011, 7012, 7015, 7016, 7017, 7018, 7019, 7020, 7109, 7112, 7113, 7116, 7117, 7119, 7150, 7151, 7155, 7162, 7163, 7170, 7171, 7172, 7173, 7174, 7175, 7176, 7177, 7178, 7179, 7180, 7182, 7183, 7184, 7185, 7186, 7187, 7190, 7021, 7022, 7023, 7024, 7025, 7026, 7027, 7030, 7050, 7051, 7052, 7053, 7054, 7055, 7120, 7139, 7140, 7209, 7210, 7211, 7212, 7213, 7214, 7215, 7216, 7248, 7249, 7261, 7262, 7263, 7264, 7265, 7267, 7268, 7270, 7275, 7276, 7277, 7290, 7291, 7292, 7300, 7301, 7302, 7303, 7304, 7305, 7306, 7307, 7310, 7315, 7316, 7320, 7321, 7322, 7325, 7330, 7331, 7466, 7467, 7468, 7469, 7470

NSW Regional Area: 2280, 2281, 2282, 2283, 2284, 2285, 2286, 2287, 2289, 2290, 2291, 2292, 2293, 2294, 2295, 2296, 2297, 2298, 2299, 2300, 2302, 2303, 2304, 2305, 2306, 2307, 2308, 2309, 2311, 2312, 2314, 2315, 2316, 2317, 2318, 2319, 2320, 2321, 2322, 2323, 2325, 2326, 2327, 2334, 2335, 2250, 2251, 2256, 2257, 2258, 2259, 2260, 2261, 2262, 2263, 2264, 2265, 2267, 2278, 2324, 2328, 2329, 2330, 2331, 2333, 2336, 2540, 2541, 2568, 2569, 2570, 2571, 2572, 2573, 2574, 2575, 2576, 2577, 2578, 2773, 2774, 2775, 2776, 2777, 2778, 2779, 2780, 2782, 2783, 2784, 2785, 2786, 2787, 2790, 2791, 2792, 2793, 2794, 2845, 2846, 2847, 2337, 2338, 2339, 2340, 2341, 2342, 2343, 2344, 2345, 2346, 2350, 2351, 2352, 2353, 2354, 2355, 2356, 2358, 2359, 2420, 2421, 2422, 2423, 2424, 2425, 2426, 2427, 2428, 2429, 2430, 2431, 2439, 2440, 2441, 2443, 2444, 2445, 2446, 2582, 2583, 2584, 2585, 2586, 2587, 2588, 2590, 2594, 2642, 2643, 2644, 2645, 2646, 2647, 2648, 2649, 2650, 2651, 2652, 2653, 2655, 2656, 2658, 2659, 2660, 2661, 2663, 2665, 2666, 2668, 2669, 2671, 2672, 2675, 2678, 2680, 2681, 2700, 2701, 2702, 2703, 2705, 2706, 2707, 2710, 2711, 2712, 2713, 2714, 2715, 2716, 2717, 2720, 2721, 2722, 2725, 2726, 2727, 2729, 2730, 2365, 2369, 2370, 2371, 2372, 2447, 2448, 2449, 2450, 2452, 2453, 2454, 2455, 2456, 2460, 2462, 2463, 2464, 2465, 2466, 2469, 2470, 2471, 2472, 2473, 2474, 2475, 2476, 2477, 2478, 2479, 2480, 2481, 2482, 2483, 2484, 2487, 2488, 2489, 2490, 2536, 2537, 2538, 2539, 2545, 2546, 2548, 2549, 2550, 2551, 2579, 2580, 2581, 2621, 2622, 2623, 2624, 2625, 2626, 2627, 2628, 2629, 2630, 2631, 2632, 2633, 2347, 2357, 2360, 2361, 2379, 2380, 2381, 2382, 2386, 2387, 2388, 2390, 2395, 2396, 2397, 2398, 2399, 2400, 2401, 2402, 2403, 2404, 2405, 2406, 2408, 2409, 2410, 2411, 2415, 2821, 2823, 2824, 2825, 2826, 2827, 2828, 2829, 2831, 2832, 2833, 2834, 2873, 2874, 2875, 2876, 2877, 2731, 2732, 2733, 2734, 2735, 2736, 2737, 2738, 2739, 2835, 2836, 2838, 2839, 2840, 2878, 2898, 2899, 2640, 2641, 3689, 3690, 3350, 3352, 3353, 3354, 3355, 3356, 3357

QLD Regional Area 1: 4303, 4304, 4305, 4350, 4506, 4510, 4550, 4551, 4552, 4553, 4554, 4555, 4556, 4557, 4558, 4559, 4560, 4561, 4562, 4563, 4564, 4565, 4566, 4567, 4568, 4569, 4572, 4573, 4574, 4575, 4183, 4184, 4270, 4271, 4272, 4275, 4280, 4285, 4287, 4306, 4307, 4309, 4310, 4311, 4312, 4313, 4340, 4341, 4342, 4343, 4344, 4345, 4346, 4347, 4352, 4353, 4354, 4355, 4356, 4357, 4358, 4359, 4360, 4361, 4362, 4363, 4364, 4365, 4370, 4371, 4372, 4373, 4374, 4375, 4376, 4377, 4378, 4380, 4381, 4382, 4383, 4507, 4511, 4512, 4514, 4515, 4516, 4517, 4518, 4519, 4520, 4521, 4740, 4570, 4650

SA Regional Area: 5116, 5117, 5118, 5120, 5121, 5131, 5132, 5133, 5134, 5136, 5137, 5138, 5139, 5140, 5141, 5142, 5144, 5150, 5151, 5152, 5153, 5154, 5155, 5156, 5157, 5163, 5167, 5168, 5169, 5170, 5171, 5172, 5173, 5174, 5201, 5202, 5203, 5204, 5210, 5211, 5212, 5213, 5214, 5231, 5232, 5233, 5234, 5235, 5236, 5237, 5238, 5240, 5241, 5242, 5243, 5244, 5245, 5246, 5250, 5251, 5252, 5253, 5254, 5255, 5256, 5259, 5260, 5261, 5264, 5265, 5301, 5306, 5307, 5308, 5309, 5320, 5321, 5322, 5330, 5350, 5351, 5352, 5353, 5354, 5357, 5360, 5371, 5372, 5373, 5374, 5381, 5400, 5401, 5410, 5411, 5412, 5413, 5414, 5415, 5416, 5417, 5418, 5451, 5452, 5453, 5454, 5455, 5460, 5461, 5462, 5464, 5470, 5471, 5501, 5502, 5510, 5520, 5521, 5522, 5550, 5552, 5554, 5555, 5556, 5558, 5560, 5570, 5571, 5572, 5573

Zone 3 Shipping Cost: $60 Per Item

0800, 0801, 0804, 0810, 0811, 0812, 0813, 0814, 0815, 0820, 0821, 0828, 0829, 0830, 0831, 0832, 0834, 0835, 0836, 0837, 0838, 0839

Perth: 6000, 6001, 6003, 6004, 6005, 6006, 6007, 6008, 6009, 6010, 6011, 6012, 6014, 6015, 6016, 6017, 6018, 6019, 6020, 6021, 6022, 6023, 6024, 6025, 6026, 6027, 6028, 6029, 6030, 6031, 6036, 6050, 6051, 6052, 6053, 6054, 6055, 6056, 6057, 6058, 6059, 6060, 6061, 6062, 6063, 6064, 6065, 6066, 6067, 6068, 6069, 6070, 6071, 6072, 6073, 6074, 6076, 6077, 6078, 6079, 6081, 6082, 6083, 6084, 6090, 6100, 6101, 6102, 6103, 6104, 6105, 6106, 6107, 6108, 6109, 6110, 6111, 6112, 6121, 6122, 6123, 6124, 6125, 6126, 6147, 6148, 6149, 6150, 6151, 6152, 6153, 6154, 6155, 6156, 6157, 6158, 6159, 6160, 6161, 6162, 6163, 6164, 6165, 6166, 6167, 6168, 6169, 6170, 6171, 6172, 6173, 6174, 6175, 6176, 6180, 6181, 6182

QLD Regional Area 2: 4705, 4706, 4707, 4709, 4721, 4722, 4723, 4737, 4738, 4739, 4741, 4742, 4743, 4744, 4745, 4746, 4750, 4751, 4753, 4754, 4756, 4757, 4798, 4799, 4800, 4801, 4802, 4803, 4804, 4805, 4806, 4807, 4808, 4809, 4811, 4815, 4816, 4817, 4818, 4819, 4820, 4821, 4822, 4849, 4850, 4852, 4854, 4855, 4856, 4857, 4858, 4859, 4860, 4861, 4865, 4869, 4872, 4873, 4879, 4880, 4881, 4882, 4883, 4884, 4885, 4886,  4700, 4701, 4724, 4725, 4726, 4727, 4728, 4730, 4731, 4732, 4733, 4735, 4823, 4824, 4825, 4868, 4870, 4878

Zone 4 Shipping Cost: $150 Per Item

QLD Regional Area 3: 4417, 4420, 4428, 4454, 4455, 4461, 4462, 4465, 4467, 4468, 4470, 4471, 4472, 4474, 4475, 4477, 4478, 4479, 4486, 4487, 4488, 4494, 4496, 4497, 4498, 4480, 4481, 4482, 4489, 4490, 4491, 4492, 4493, 4736, 4828, 4829, 4830, 4871, 4874, 4875, 4876, 4877, 4810, 4812, 4814, 4887, 4888, 4890, 4891, 4895

WA Regional Area: 6032, 6033, 6034, 6035, 6037, 6038, 6041, 6042, 6043, 6044, 6207, 6208, 6209, 6210, 6211, 6213, 6215, 6218, 6220, 6221, 6223, 6224, 6225, 6226, 6227, 6228, 6229, 6230, 6232, 6280, 6390, 6401, 6403, 6405, 6427, 6460, 6501, 6502, 6503, 6504, 6505, 6506, 6507, 6509, 6510, 6556, 6558, 6560, 6562, 6564, 6566, 6567, 6568, 6569, 6236, 6237, 6239, 6240, 6243, 6244, 6251, 6252, 6253, 6254, 6255, 6256, 6258, 6260, 6262, 6271, 6275, 6281, 6282, 6284, 6285, 6286, 6288, 6304, 6306, 6309, 6311, 6312, 6313, 6316, 6318, 6320, 6361, 6363, 6365, 6367, 6368, 6369, 6370, 6372, 6373, 6375, 6383, 6384, 6385, 6386, 6391, 6392, 6393, 6394, 6395, 6407, 6409, 6410, 6411, 6412, 6413, 6414, 6415, 6418, 6419, 6420, 6421, 6422, 6428, 6429, 6461, 6462, 6463, 6465, 6466, 6467, 6468, 6470, 6475, 6476, 6477, 6479, 6480, 6485, 6489, 6490, 6511, 6512, 6513, 6514, 6515, 6516, 6517, 6518, 6521, 6571, 6572, 6574, 6575, 6603, 6605, 6606, 6608, 6609, 6612, 6613, 6614, 6214, 6233, 6290, 6302, 6308, 6317, 6321, 6322, 6323, 6324, 6326, 6327, 6328, 6330, 6332, 6333, 6335, 6336, 6337, 6338, 6341, 6343, 6346, 6348, 6350, 6351, 6352, 6353, 6355, 6356, 6357, 6358, 6359, 6396, 6397, 6398, 6423, 6424, 6425, 6426, 6430, 6431, 6432, 6433, 6442, 6472, 6473, 6484, 6487, 6488, 6519, 6522, 6525, 6528, 6530, 6532, 6535, 6536, 6616, 6620, 6623, 6625, 6627, 6628, 6630, 6631, 6632, 6635, 6638, 6639, 6640, 6315, 6436, 6437, 6438, 6440, 6443, 6445, 6446, 6447, 6448, 6450, 6452, 6537, 6642, 6646, 6701, 6705, 6434, 6707, 6710, 6711, 6712, 6713, 6714, 6716, 6718, 6720, 6721, 6722, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6751, 6753, 6754, 6758, 6760, 6762, 6765, 6770, 6799

Northern Territory: 0822, 0840, 0841, 0845, 0846, 0847, 0852, 0853, 0854, 0861, 0862, 0872, 0880, 0881, 0885, 0886, 0870, 0871, 0873, 0860, 0850, 0851

TRANSIT TIME AUSTRALIA WIDE

Changes in demand for delivery due to the coronavirus COVID-19 mean that some delivery services are delayed. 

Please check the transit time on courier’s website:

*DXRacer will not be held accountable for any delays in shipping due to carrier delays, and unforeseen circumstances outside of our control.
^Free shipping is not in conjunction with other discount codes.