Out Of Warranty

You can purchase your replacement parts quickly and easily in two ways:

2. If you are a big fan of DXRacer and familiar with which series your chair belongs to and its corresponding parts, then you can make a quick purchase through the links below.

• 1. Log in to your account and go to find Parts Page. Then enter the series or model or upload a full front-view photo of your chair. We'll help you find its series or model and corresponding parts. You can easily purchase by clicking on our link through our system's search results.
• · Armrest
• · Tilt Mechanism
• · Wheelbase
• · Hydraulics
• · Casters

In Warranty

1. Your original order was shipped after May 1, 2023

If you need warranty service, you can log in to your account and click the button “After-Sales” on the lower right side of your order. Then fill out the form to tell us the details and wait. You will receive an email notification after approval.

2. Your original order was shipped from May 1, 2021~April 30, 2023

You can visit our Contact DXRacer Page to fill out the form. We are here to serve you. Once DXRacer ships your replacement parts for free, you will receive an email notification.

For more details, please check the Warranty Policy.