The most important thing is body type, height/weight. DXRacer innovatively put forward the "size concept" of the chair so that people of different body types can have seats tailored to them.
In general, standard size is cut out for most people up to a body height of 185cm and a bodyweight of max 100kg. People with a height of up to 200cm and a weight up to 125kg will feel comfortable in a Max size chair. Plus size is made for people whose bodyweight is above 125kg.
For different product, you can check the specific size guide on the product pages at first. If you find you are still not sure, please send an email to firstname.lastname@example.org with your approximate weight and height.
Orders & Payment
DXRacer gaming seats are easily adjustable and designed to be extremely customized. We recommend that you shop by material, size, style, function, price, etc to discover the best fit for yourself. You can check our page where you can select the sort for more information.
There are 4 easy steps to add your chair to cart:
Step 1: Choose your series
Step 2: Choose your size
Step 3: Choose your upholstery
Step 4: Choose your color
Unfortunately, we’re unable to change or cancel your order once it ships.
Once your order has been successfully placed, we’ll send you an order confirmation email with your order details. When your order ships, you’ll then receive a shipping confirmation email with tracking information.
The estimated shipping date for pre-order products can be found on the product page.
This date is an estimate of when your order will be in stock and when your order ships, we’ll send you a shipping confirmation email with tracking information.
Requests to cancel an order must be made via e-mail by 10 AM the following business day and/or prior to shipment. If your order has been shipped, unfortunately, we’re unable to cancel your order once it ships.
Any e-mail messages requesting an order to be cancelled that is received after business hours will be addressed the following business day.
Credit Card orders must be cancelled the day they were placed and before 5:00 p.m. AEDT.
For request to cancel the order please click here.
Requests to change an order must be made via e-mail by 10 AM the following business day and/or prior to shipment.
We’re unable to change your order once it ships. Therefore, we recommend double-checking your order at checkout. For request to cancel the order please click here.
Shipping, return & refund
DXRacer AU provides FREE SHIPPING for any orders with Gaming chair or gaming desk in VIC, Brisbane Metro, Sydney Metro, Adelaide Metro & Canberra^. Regional shipping costs generally hover around $30 - $120/piece. For all modular parts, the shipping cost is $9.99/piece. Depending on your location, the final shipping cost will be calculated upon checkout at our shopping cart page. For more shipping policy please click here.
Our warehouse is based in Melbourne and orders usually take up to 2 working days to be processed and 90% of our orders are delivered within 2 - 4 working days.
For pre-order items, please refer to the estimate shipping date on the product pages.
For gaming chairs, DXRacerau.com.au offers a lifetime warranty on the internal steel frame found inside the backrest and seat of our models as well as a two-year warranty for all connected parts.
For separately purchased accessories, DXRacer offers a 1-year warranty. For more information here.
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